Email messages from us are scanned by industry leading computer security software and filters before leaving our email servers to ensure that they are free from viruses and malware. Further, we adopt a strict email usage policy to ensure this facility is not abused.
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If you have experienced a problem with the receipt of a message from us, or wish to contact us for any other reason in respect to either an email message from us or our email service in general, please contact our Corporate Office.
If you are an IT support agent or ISP wishing to obtain information on our Sender ID (SPF) and Domain Key Identification (DKIM) policies please use a DNS lookup on our primary domain name "rotana.com" to obtain the relevant details.
All messages originating from us strictly adhere to these policies and a message that fails to meet these standards can not be assumed to originate from us.
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